At Urban bloom co, accessible from https://digihype.getindigital.in/e-com-home/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by us and how we use it. By using our website, you agree to the collection and use of information in accordance with this policy.


1. 📥 Information We Collect

When you visit our site, place an order, or subscribe to our newsletter, we may collect the following information:

  • Personal Information: Your name, email address, phone number, shipping/billing address, and any other contact details provided voluntarily.

  • Payment Details: Only basic details like payment mode are recorded. We never store sensitive payment data like your credit/debit card numbers.

  • Account Information: If you create an account, we store your username and encrypted password.

  • Order Details: Products purchased, quantities, and transaction history.

  • Communication Data: Emails, chats, or messages sent to our support.


2. 🧠 How We Use Your Information

We use the data we collect in several ways, including to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Personalize user experience on the site

  • Send promotional emails and updates (only if opted in)

  • Improve our website’s layout, products, and services

  • Detect fraud and maintain security


3. 💳 Payment Information

We use trusted third-party payment gateways like Razorpay, Stripe, or UPI-based services. These platforms securely process payments and may collect and store your payment credentials as per their policies.


4. 🍪 Cookies & Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small data files stored on your device when you visit our site.

We use cookies for:

  • Saving your cart

  • Remembering login sessions

  • Tracking website usage (via Google Analytics or similar tools)

You can disable cookies in your browser settings, but this may affect site functionality.


5. 🔗 Third-Party Services

We may share your data with trusted third parties that help us operate our business, such as:

  • Shipping partners (e.g., Delhivery, India Post)

  • Payment gateways (e.g., Razorpay, Stripe)

  • Marketing tools (e.g., Mailchimp)

  • Analytics services (e.g., Google Analytics)

These third parties are obligated to protect your information and use it only for service delivery purposes.


6. 🔐 Data Security

We take your privacy seriously and implement strong security measures to protect your personal data. Our website uses SSL encryption, firewall protection, and secure server hosting.

Although no online method is 100% secure, we strive to use commercially acceptable means to protect your data.


7. 🧑‍⚖️ Your Rights & Choices

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing emails at any time

  • Request data portability

To make such requests, contact us at [Your email address].


8. 👶 Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we have done so unintentionally, please contact us, and we will promptly remove the information.


9. 🌍 International Visitors

If you’re visiting from outside India, please note that your information may be transferred to and processed in servers located in India. By using our website, you consent to such data transfers.


10. ✉️ Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: urbanbloom@gmail.com
Phone: 8765439865
Business Address: No. 12, Green Leaf Avenue, Anna Nagar East, Chennai – 600102, Tamil Nadu, India.


11. 📝 Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, with the “Effective Date” revised at the top.

We encourage users to review this page periodically to stay informed about how we are protecting their information.

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